
SMART IDEAS
Simply smart

Long term and short term objectives
Sales Short-term objectives:
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Our sellers will offer different packages to our customers according to their needs and requirements to fulfill their expectations
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we expect to offer an available service with the best quality for different budgets
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In our high seasons, we expect to sell at least 6 events per month
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In our low seasons, we expect to sell at least 3 events per month.
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Every seller is going to need 90% average of good or positive reputation in the feedback given by the customers.
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Each seller has to maintain at least 50% of returning corporate customers.
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Every seller needs to be persuasive enough to keep the 80% of the clients that search for the service.
Sales supervisor short-term objectives:
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The supervisor is uncharged of the sellers, in consequence has to work with the sellers so they can reach their objectives, with the consistent control and support of the supervisor.
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The supervisor has to increase the sales of high seasons in 20% and 8% in low seasons.
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We expect to have our employee’s morale high, motivating them for increasing their job satisfaction.
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Identify strengths and weaknesses on each employee.
Operations supervisor short-term objectives:
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Assure that the suppliers and strategic alliances have a 70% effectiveness by delivering the service they provide.
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Gain at least 60% of satisfaction by the customers in terms of the service implementation.
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Optimize organizational processes to reduce costs.
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Be sure that the suppliers book is updated and by each supplier eliminated, they have to earn 1 or more new supplier.
General Manager long-term objectives:
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Differentiate and positionate the brand of the company by an intensie use of marketing strategies.
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Gain more 2 or more strategic alliances along the year.
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Keep or reestablish the pricing plan so the company's benefits can be constant or improve.